Privacy policy

Depending on the services a school enables, we may process identity and contact details; student, guardian and staff records; admission and academic information; attendance, fee and receipt records; uploaded documents; support communications; and technical information such as device, browser, IP address and activity logs.

Schools decide what institutional data is entered into SchoolDB and are responsible for having an appropriate basis to collect and use it.

We use information to provide and secure the platform, authenticate users, support school operations, process and reconcile payments, issue receipts, respond to support requests, prevent fraud, maintain audit records, improve reliability and comply with applicable law.

We do not sell personal information.

Online payments are processed by Cashfree Payments and relevant banks or payment networks. SchoolDB receives transaction identifiers and payment status needed for reconciliation, but does not store complete card details, UPI PINs or banking passwords.

We may use carefully selected hosting, database, communications, file-storage, analytics and support providers where needed to operate SchoolDB. Information may also be disclosed when required by law, to protect users and the service, or as part of a lawful business transfer.

We retain information for as long as necessary to provide the service, meet a school's documented requirements, resolve disputes, maintain financial and audit records, and comply with legal obligations. Retention periods vary by record type and agreement.

We use administrative and technical safeguards designed to protect information. No internet service can guarantee absolute security, so users should protect account credentials and promptly report suspected misuse.

Requests to access, correct or delete school-managed records should normally be made to the relevant school first. You may also contact us about privacy, consent withdrawal or a security concern at harikiran.dev.schooldb@gmail.com. We may verify identity and coordinate with the school before acting.

We may update this policy when our services or legal obligations change. The effective date above identifies the current version.